Complaints Procedure

Complaints

The John Bowley and Sherwood Almshouses takes complaints seriously. If you have a complaint, please speak to the Scheme Manager in the first instance. If you are unhappy with the response, please follow the procedures in the Complaints Policy.

Downloadable Policies and Reports

Complaints Policy April 2026
Complaints self assessment, and management reports 2024
Complaints self assessment, and management reports year end March 25
Self-Assessment-Form-completed April 15th 2026

Contact Address for Complaints

John Bowley and Sherwood Almshouses
Care of Magee Gammon Accountants
Henwood House
Henwood
Ashford
Kent
TN24 8DH
Johnbowleysherwood@gmail.com
07970 815293

Housing Ombudsman Service

POBox 1484 Unit D
Preston
PR2 OET
info@housing-ombudsman.org.uk
03001 113000